Webinar Library

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August 30, 2019
International Screening 101
Track: International | Presenters: Kerstin Bagus, NetForce Global LLC; Andy Hellman, Accurate Background | Increasingly screening companies are required to provide services to and from countries outside their local borders. This international screening can be complex. Join us for an introduction to global screening. We will cover the basics from the different types of background checks to cultural issues and operations hints. | This webinar is sponsored by PreemploymentDirectory.com.
August 12, 2019
Philippines Checks Education & Employment - Global Learning Center
Track: International | Presenter: Kannan Chettiar | This program provides an overview of Education and Employment Checks in the Philippines.|
July 29, 2019
Spokeo: A Deeper Look for Legal, Procedural and Strategy Issues of Interest
Track: Legal/Compliance | Presenters: David Anthony, Troutman Sanders LLP; Cindy Hanson, Troutman Sanders LLP; | Plenty of discussion on the purely legal issues have been raised in Spokeo, Inc. v. Robins (e.g., whether consumers who claim a technical violation of consumer protection statutes satisfy the standing requirement of Article III). The case history is quite interesting and covers a wide landscape at the District Court of Appeal, the Ninth Circuit Court of Appeal (on more than one occasion) and the United States Supreme Court. Even the way the case was settled was interesting. In this advanced level program, we discuss legal, procedural and strategy issues of interest to NAPBS Members. We explore the Spokeo case not from the perspective of the primary legal issue in the case, but rather the litigation choices that were made by the parties in the case, including the dispositive motions, appeals (and amicus briefs), and ultimate settlement of the matter. We break down some of those decisions in terms their strategic nature with an understanding that each case presents these types of decisions that can impact the litigation and settlement.
June 27, 2019
Problem Drug Testing Situations That Your Clients May Contact You for Solutions
Track: Drug Testing | Presenter: Tom Fulmer, National Drug Screening | There are many aspects to drug testing such as the collection process, shipping to the lab, specimen testing and confirmation, and MRO Review. When these all run smoothly, it all seems so simple. At others times though, complication can arise and if not handled properly can lead challenges and even legal liability. In this program, Tom Fulmer discusses some of the problems that may arise in the drug testing process and how to properly respond to and resolve these issues. We will also address handling employer inquires and requests that may lead to trouble if handled improperly.
May 29, 2019
Getting It Right the First Time: Top 10 Lessons Learned From Background Screening Accuracy Cases
Track: Legal/Compliance | Presenters: Rebecca Kuehn, Hudson Cook LLP; Jennifer Sarvadi, Hudson Cook LLP | This webinar will take a close look at what it means to have reasonable procedures to ensure maximum possible accuracy through the lens of recent regulatory actions and civil lawsuits. What are the top issues being raised in litigation and regulatory actions? How do CRAs tackle those challenges? We will talk about how to leverage past dispute data to improve accuracy, approaches to matching with limited identifiers, and consumer relations strategies designed to reduce your risk. This webinar qualifies for FCRA Basic Renewal Certificate Professional Development Credits (PDCs).
May 13, 2019
The Evolution of Background Screening and Proper Use of Data
Track: Business and Legal/Compliance | Presenters: Vince Brodt, SJV & Associates; Mark Weinberg, Data Diver Technologies; Bryan Snow, Wholesale Screening Solutions; Montserrat Miller, Arnall Golden Gregory LLP | The screening industry has changed and now lives in the age of instant gratification. This program explores the evolution of a background search from the time an applicant applies to what is allowed to be reported with proper identifiers in the real-time aspect. How do we leverage database sources and automated searches but still provide the accuracy and quality expected? When is it okay to use database products and when do you need to go to the courts directly? Topics discussed include national criminal searches, address history searches, county web search services and court runner county delayed searches. Join us for the evolution of background screening and learn which data sources to use, when to use them, and industry practices to maximize your value and mitigate risk. This webinar sponsored by Berg Consulting Group.
April 29, 2019
Why Employee (and Company) Happiness Begins At Screening: How smart, digitally-driven, human engagement is the key to the future of employment screening
Track: Business | Presenter: Elizabeth Fitzell, The RISQ Group | In this heartfelt, passionate and deeply knowledgeable talk, Elizabeth Fitzell, a well-respected industry veteran, will aim to re-calibrate the perception of screening as a commoditised function into an employee engagement necessity, central to team building and organisational success. As employee happiness is increasingly seen as a key to a thriving company culture and a vibrant bottom-line, the need to succeed at human engagement becomes ever more pressing. Fitzell will describe how traditional, largely functional models of employment screening are giving way to digitally-enabled, people-centric, friendly approaches that make employee experience central to the screening process, increase outcomes, productivity and buy-in, and cement organisational good will and reputation. She will outline how UX has moved to the centre of employment screening, how new tools such as AI and Machine Learning will create intuitive experiences for employee screening and how any organisation that doesn?t preference employee-first screening will risk being left behind, losing first-choice candidates and impacting on-boarding turn around times.
April 12, 2019
Data Breaches, the Disclosure and Authorization, Independent Contractors, and CCPA ? What Do They All Have in Common?
Track: Legal/Compliance | Presenter: Montserrat Miller, Arnall Golden Gregory LLP | If you thought out loud that two of the four are about the FCRA and the other two about privacy more generally, you are correct. This session will cover: the ever-changing disclosure and authorization notice in light of the recent 9th Circuit Court of Appeals ruling in Gilberg; independent contractors versus employees under the permissible purpose of employment and the FCRA; data breaches?what are they and what is the difference between a data breach and a security incident and what are consumer reporting agencies obligations under state breach notification laws; and a brief introduction (just enough to make you dangerous) to California?s Consumer Privacy Act (CCPA), which is being compared to the European Union?s GDPR.
March 19, 2019
From Minion to Master: Empowering Your Team for Sustained Success
Track: Business | Presenter: Kym Kurey, County House Research, Inc. | People are your best capital and your biggest asset. If you surround yourself with, and value, talented folks, you will be challenged, stretched, and better positioned to accomplish far more than you could ever imagine. Innovation springs from imagination, diversity, unhindered perspective, and candor. Every person brings a different set of tools to the table. In this session, we will discover that, more than your product, your pricing or your technology; your employees' success is your success.
February 28, 2019
Think Different! Throw Away Traditional Metrics and Create Ones That Will Power Your Business and Increase Your Sales!
Track: Business | Presenter: Kevin Bachman, The CRA Doctor | Many CRAs think of, collect and communicate the exact same metrics, incorporating them into their account reviews, sales presentations and business models. Hit %. Turnaround Time. Dispute Rate. However, this just means they sound like everyone else, often failing to differentiate themselves in the sales process or endear themselves to a client as a trusted advisor. With hundreds of CRAs, we don't get too many opportunities to stand out from the crowd. You will learn how to think, communicate and measure differently, in order to stand out from the pack, sell more background checks and run a more profitable business.
February 15, 2019
Show Your Legislators some Lovin' - Discover the How-To's of Grassroots Lobbying
Track: Legal/Compliance, Business | Presenter: Brent Smoyer, NAPBS | Join Brent Smoyer, NAPBS State Government Relations & Grassroots Director, as he explores the strategies of grassroots lobbying. Learn how to be a more active participant in your state and advocate for the background screening industry.
February 4, 2019
Criminal Records in United Arab Emirates (UAE) - Global Learning Center
This program explores criminal records in the United Arab Emirates and the laws surrounding them.
January 24, 2019
State Government Relations Update (January 2019)
Track: Legal/Compliance, Business | Presenter: Brent Smoyer, NAPBS | Join Brent Smoyer for a 2019 legislative overview. The program will provide a primer on the legislative process, and an overview of what we've seen and expect to see in legislation important to NAPBS members. | This webinar sponsored by SJV & Associates.
January 18, 2019
The Seven Biggest Compliance Questions all CRAs Should be Asking
Track: Legal/Compliance | Presenter: Scott Paler, DeWitt LLP | The legal landscape surrounding the background screening industry continues to evolve. Often background screening companies are left with an uneasy feeling--where should we focus our time, attention, and resources? This session--led by attorney and frequent NAPBS speaker Scott Paler--will identify the most significant compliance and risk management questions facing screening companies today. It will also provide a road map for thinking through each question, offer concrete tips for selecting the best path forward, and take follow-up questions from the audience. This webinar qualifies for FCRA Basic Renewal Certificate Professional Development Credits (PDCs). | This webinar is sponsored by Berg Consulting Group
December 13, 2018
GDPR in the Wild
Track: International | Presenters: Kerstin Bagus; Kevin Coy, Arnall Golden Gregory LLP | A review of some of the chatter we have seen in the industry over GDPR, and the implementation in the screening industry. We will cover areas that have come up from discussions with screeners, from various message boards, and from the presentation at the Annual conference. We will also touch on the impact of Brexit on GDPR. | This webinar sponsored by Berg Consulting Group, Better Vendor Program.
November 16, 2018
NAPBS Industry Survey Results (2018)
Track: Business | Scott Hall, FirstPoint Background Screening Resources, NAPBS Chair (2017-18); Melissa Sorenson, NAPBS Executive Director | Join NAPBS Chair, Scott Hall, and Executive Director, Melissa Sorenson for a comprehensive webinar to discuss the findings of our national survey, including current background screening trends and practices. As NAPBS members know best, background screening has become increasingly important in today's competitive, complex and security-minded labor marketplace where organizations must navigate an ever-evolving patchwork of federal and state regulations. In this webinar, you will learn how widespread professional background screening has become, the top reasons employers background screen, the primary challenges background screeners face, and what types of background screens are being conducted. | This webinar sponsored by Berg Consulting Group, Better Vendor Program.
October 26, 2018
Will Your Insurance Policy Be Your Saving Grace Or Your Worst Enemy?
Track: Legal/Compliance, Business | Presenters: Scott Paler, DeWitt Ross Stevens S.C.; Kevin Hanover, Rooney Insurance Agency; Michael Burke, Rooney Insurance Agency; Nicholas Auletta, TRUVIEW BSI LLC (Moderator) | Nearly every background screening company has an Errors and Omissions policy that is supposed to come to its rescue if it is sued. However, only some background screening companies have an insurance policy that will actually assist them. Numerous CRAs have found out at the worst possible moment - when they have been sued - that they do not actually have the protection they thought they did. This webinar, conducted by Attorney Scott Paler and insurance brokers Michael Burke and Kevin Hanover, examines the issues every CRA should be considering. How do you find a good insurance policy? What parts of a policy matter the most? What can you negotiate on? How much coverage is sufficient? When is it time to find a new insurance policy? The session provides concrete tips for getting insurance right in a legal environment where risk is growing. | This webinar sponsored by Berg Consulting Group, Better Vendor Program
August 15, 2018
Employment Verifications in Pakistan - Global Learning Center
Track: International | Anab Gul, Corporate Research and Investigations Pvt. Ltd | This program explores employment investigations in Pakistan and the laws surrounding them.
July 11, 2018
Education Verifications in Pakistan - Global Learning Center
Track: International | Presenter: Shania Shoukat, Ingenioustribe Global Solutions Private Limited | This program explores Education Verifications in Pakistan and the laws surrounding them.
June 6, 2018
Education and Employment Verifications in Taiwan - Global Learning Center
Track: International | Presenter: Alan Siu, RISQ Group | This program provides an overview into Education and Employment Verifications in Taiwan and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
May 9, 2018
Education and Employment Verifications in Singapore - Global Learning Center
Track: International | Presenter: Alan Siu, RISQ Group | This program provides an overview into Education and Employment Verifications in Singapore and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
April 11, 2018
Verifications & References in Canada - Global Learning Center
Track: International | Presenter: Rhonda Fairweather, First Advantage | This program explores verifications in Canada and the laws surrounding them. | This webinar sponsored by PreemploymentDirectory.com
March 13, 2018
Education and Employment Verifications in Hong Kong - Global Learning Center
This program provides a brief overview into Education and Employment Verifications in Hong Kong - Global Learning Center.
February 14, 2018
Criminal Records in South Africa - Global Learning Center
This program provides a brief overview into Criminal Records in South Africa and the laws surrounding them.
November 14, 2017
Employment Verifications in India - Global Learning Center
This program is designed to provide a brief overview into Employment Verifications in India and the laws surrounding them.
October 26, 2017
Education Verifications in India - Global Learning Center
Track: International | Presenter: Sachin Aggarwal, AMS Inform | This program provides a brief overview into Education Verifications in India and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
September 28, 2017
Criminal Records in Mexico - Global Learning Center
Track: International | Presenter: David Robillard, MultiLatin | This program is designed to provide a brief overview into Mexico Criminal Records and the laws surrounding them. | This webinar sponsored by ClearStar, Inc.
July 5, 2017
Non-Criminal Checks in Japan, Hong Kong, Taiwan and Singapore - Global Learning Center
Track: International | Presenters: Tris Fenwick, J-Screen K.K.; Allan Matheson, Blue Umbrella; Kannan Chettiar, Avvans Pte Ltd. | This program is designed to provide a brief overview into Japanese, Singapore, Hong Kong and Taiwan Criminal Records and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
April 25, 2017
Criminal Records in the U.S. - Global Learning Center
Track: International | Presenters: Bryan Snow and Vince Pascarella, Wholesale Screening Solutions | This program provides a brief overview into U.S. Criminal records and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
March 8, 2017
Criminal Records in Australia - Global Learning Center
Track: International | Presenter: Summa McCosker, PeopleCheck Pty. Ltd. | This program is designed to provide a brief overview into Australia Criminal Records and the laws surrounding them.
November 10, 2016
Criminal Records in the Philippines - Global Learning Center
Track: International | Presenters: Summa McCosker and Leah Egginton, PeopleCheck Pty. Ltd. | This program provides a snapshot of criminal records in the Philippines, exploring the NBI, court records and proprietary databases. | This webinar is sponsored by Neeyamo Enterprise Solutions, Ltd.
September 27, 2016
Criminal Records in the UK - Global Learning Center
Track: International | Presenters: Stephanie Webster and Matt Field, Credence Background Screening | This program is designed to provide a brief overview into criminal record checks in the UK and the law surrounding them. It provides detail on the most common checks carried out and where there are differences between the different regions (England & Wales, Scotland and Northern Ireland). The presentation also explains the ordering process and highlights a major change coming up for basic criminal record checks in England & Wales. | This webinar is sponsored by Neeyamo Enterprise Solutions, Ltd.
August 4, 2016
Criminal Records in India - Global Learning Center
Track: International | Presenter: Shraddha Deshpande, Implementation Consultant, Neeyamo Enterprise Solutions | What don't you know about India Criminal Records verification? Screening Companies are challenged with an array of complexities in obtaining Criminal Records in India. Join us for better understanding of Indian Judiciary structure, lifecycle of a criminal case and local best practices in obtaining criminal records. 1. Explore different types of criminal verification in India and how they are obtained; 2. Gain Insight into Indian Judiciary structure, the lifecycle of a criminal case and how it affects the scope of verification; 3. Understand pros and cons of verification methods, what to expect from each method and best practice advice. Come join us to avoid making cringe-worthy mistakes in India Criminal Records verification. | This webinar is sponsored by PreemploymentDirectory.com
March 30, 2016
Criminal Checks in Canada - Global Learning Center
Track: International | Presenters: Rhonda Fairweather, First Advantage Canada; Michelle Leblond, PlusOne Solutions | In this program, we explore best practices for Canadian Criminal Checks from a global perspective. In this pilot recording, we provide an overview and comparison of different types of criminal record checks, what they cover, what is required to process and when they might be most appropriate. Other topics include criminal offence type definitions, the use of criminal checks in pre-employment screening, consent and turn-around time. | This webinar is sponsored by PreemploymentDirectory.com.

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Designated webinars (live and recordings) qualify for Professional Development Credits (PDCs) for FCRA Basic Recertification. Click here to view a list of qualifying sessions and webinars. Learn more about FCRA Basic Certification.

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