Webinar Library
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- February 14, 2020
- Got A Lot of Business? Don't Lose It!
- Track: Business | Presenter: Bruce Berg | The background screening business is booming. Low unemployment means employers are pressured to hire the best candidates fast and CRAs must work to turn around background checks faster than ever. While operations, sales, legal, customer service, and finance are working hard to please clients what is your business doing to keep all the stakeholders happy? How will your business continue to drive growth? Don't risk losing business. This webinar will address ways that your business can maintain stamina, growth, operations efficiency, profitability and sales pipeline during the period of growth. Understand your stakeholders and whether you are delivering what they expect. Understand critical goals for your business departments. Understand and manage supplier relationships. Three steps each department must take to keep clients happy and allow for continued growth. Outline a future plan for the business. | This webinar is sponsored by Owens Online.
- January 24, 2020
- State Government Relations Update (January 2020)
- Track: Legal/Compliance | Presenter: Brent Smoyer, PBSA State Government Relations & Grassroots Director | Join Brent Smoyer for a 2020 legislative overview. The program will provide a primer on the legislative process, and an overview of what we've seen and expect to see in legislation important to PBSA members. | This webinar sponsored by Berg Consulting Group.
- December 11, 2019
- Automation Domination - Web-Extraction and The Scalability for Driving Down Costs
- Track: Business | Presenter: Nick Kelland, SJV Data Solutions | Technology dominates our world and has become a pillar of innovation and change for the Screening Industry. This webinar explores how Web-Extraction has evolved over the years, where the industry stands today with Automation, and what the future holds as more technology replaces the need for human layered research. Screen Scraping? Automation Combined with Court Runner Access? Artificial Intelligence? This session will touch on each of these and discuss how each relate to our business. | This webinar sponsored by Berg Consulting Group.
- November 22, 2019
- Are You Ready for the FMCSA Clearinghouse?
- Track: Drug Testing | Presenters: Melissa Sabus, i3screen; Shawn O'Neil, FSSolutions | This highly anticipated regulation will modify how employers conduct background checks on their CDL drivers for prior drug and alcohol testing violations. Effective January 6, 2020, employers with employees covered by DOT/FMCSA regulations will be required, in addition to the current background check process, to also query the FMCSA Clearinghouse and request violation records. The Clearinghouse will replace the current background check process for prior drug and alcohol violations starting in January 2023. Are you ready? Whether you are new to DOT drug and alcohol testing or a seasoned professional, this webinar will provide you will the relevant information you need to know: Overview of DOT/FMCSA drug & alcohol testing regulations.What is the FMCSA Clearinghouse? How does this regulation impact CRAs? Does this affect my customers? What is the implementation timeline? | This webinar sponsored by Berg Consulting Group.
- November 1, 2019
- New York State of Mind: What End Users and CRAs Need to Know About Navigating Background Checks in New York State and City
- Track: Legal/Compliance | Presenter: Courtney Stieber, Seyfarth Shaw LLP | Beyond federal law and the Fair Credit Reporting Act, state and local laws in New York and New York City create a variety of specialized requirements for employers seeking to hire and make employment decisions. Please join us for an informative webinar focused on the various requirements of New York's Ban the Box legislation, from advertisements for open positions to the interview process, mandatory disclosures and notice requirements, background checks and individualized assessments, and mandatory procedures in advance of taking adverse action. The discussion will include: Criminal Background Checks and Local "Ban-the-Box" Laws,Pre-employment Credit History Checks,Disclosure and Authorizations Forms, Background Check Scoring and Adjudication as well as Pre-Adverse Action and Adverse Action Process. | This webinar sponsored by Berg Consulting Group.
- October 24, 2019
- Fine, You Win! Let's Talk Some More About California.
- Track: Legal/Compliance | Presenter: Scott Paler, DeWitt LLP | For most CRAs, California is still sort of the "Boogeyman." It has detailed background screening laws, a scary set of potential damages, a pro-plaintiff environment, and a lawsuit-happy culture. Notwithstanding the industry's anxiety about California, many CRAs do not know where to start to address California-related compliance concerns or lower the associated risk. Originally presented at the NAPBS 2019 Mid-Year Conference, Scott continues to explore the latest in California law and compliance related issues. He will continue to examine California law in detail, try to make sense of the sometimes conflicting laws, and identify a variety of tips for CRAs to consider in the upcoming years. This webinar qualifies for FCRA Basic Renewal Certificate Professional Development Credits (PDCs). | This webinar is sponsored by Berg Consulting Group.
- September 27, 2019
- Managing Your Forms I9
- Track: Legal/Compliance | Presenter: Dave Basham, U.S. Citizenship & Immigration Services, Department of Homeland Security | Ever wonder if your Forms I-9 are ready for an audit? Squash those concerns by attending this session as we dive deep into the Form I-9 and processes that include: what address a new hire can enter if they have no permanent home, if the date entered has to be the format shown on the form and many others. Finally, you receive a host of resources that can assist in your employment eligibility verification process. | This webinar is sponsored by Berg Consulting Group.
- August 30, 2019
- International Screening 101
- Track: International | Presenters: Kerstin Bagus, NetForce Global LLC; Andy Hellman, Accurate Background | Increasingly screening companies are required to provide services to and from countries outside their local borders. This international screening can be complex. Join us for an introduction to global screening. We will cover the basics from the different types of background checks to cultural issues and operations hints. | This webinar is sponsored by PreemploymentDirectory.com.
- August 12, 2019
- Philippines Checks Education & Employment - Global Learning Center
- Track: International | Presenter: Kannan Chettiar | This program explores Education and Employment Checks in the Philippines.|
- July 29, 2019
- Spokeo: A Deeper Look for Legal, Procedural and Strategy Issues of Interest
- Track: Legal/Compliance | Presenters: David Anthony, Troutman Sanders LLP; Cindy Hanson, Troutman Sanders LLP; | Plenty of discussion on the purely legal issues have been raised in Spokeo, Inc. v. Robins (e.g., whether consumers who claim a technical violation of consumer protection statutes satisfy the standing requirement of Article III). The case history is quite interesting and covers a wide landscape at the District Court of Appeal, the Ninth Circuit Court of Appeal (on more than one occasion) and the United States Supreme Court. Even the way the case was settled was interesting. In this advanced level program, we discuss legal, procedural and strategy issues of interest to NAPBS Members. We explore the Spokeo case not from the perspective of the primary legal issue in the case, but rather the litigation choices that were made by the parties in the case, including the dispositive motions, appeals (and amicus briefs), and ultimate settlement of the matter. We break down some of those decisions in terms their strategic nature with an understanding that each case presents these types of decisions that can impact the litigation and settlement.
- June 27, 2019
- Problem Drug Testing Situations That Your Clients May Contact You for Solutions
- Track: Drug Testing | Presenter: Tom Fulmer, National Drug Screening | There are many aspects to drug testing such as the collection process, shipping to the lab, specimen testing and confirmation, and MRO Review. When these all run smoothly, it all seems so simple. At others times though, complication can arise and if not handled properly can lead challenges and even legal liability. In this program, Tom Fulmer discusses some of the problems that may arise in the drug testing process and how to properly respond to and resolve these issues. We will also address handling employer inquires and requests that may lead to trouble if handled improperly.
- May 29, 2019
- Getting It Right the First Time: Top 10 Lessons Learned From Background Screening Accuracy Cases
- Track: Legal/Compliance | Presenters: Rebecca Kuehn, Hudson Cook LLP; Jennifer Sarvadi, Hudson Cook LLP | This webinar will take a close look at what it means to have reasonable procedures to ensure maximum possible accuracy through the lens of recent regulatory actions and civil lawsuits. What are the top issues being raised in litigation and regulatory actions? How do CRAs tackle those challenges? We will talk about how to leverage past dispute data to improve accuracy, approaches to matching with limited identifiers, and consumer relations strategies designed to reduce your risk. This webinar qualifies for FCRA Basic Renewal Certificate Professional Development Credits (PDCs).
- May 13, 2019
- The Evolution of Background Screening and Proper Use of Data
- Track: Business and Legal/Compliance | Presenters: Vince Brodt, SJV & Associates; Mark Weinberg, Data Diver Technologies; Bryan Snow, Wholesale Screening Solutions; Montserrat Miller, Arnall Golden Gregory LLP | The screening industry has changed and now lives in the age of instant gratification. This program explores the evolution of a background search from the time an applicant applies to what is allowed to be reported with proper identifiers in the real-time aspect. How do we leverage database sources and automated searches but still provide the accuracy and quality expected? When is it okay to use database products and when do you need to go to the courts directly? Topics discussed include national criminal searches, address history searches, county web search services and court runner county delayed searches. Join us for the evolution of background screening and learn which data sources to use, when to use them, and industry practices to maximize your value and mitigate risk. This webinar sponsored by Berg Consulting Group.
- April 29, 2019
- Why Employee (and Company) Happiness Begins At Screening: How smart, digitally-driven, human engagement is the key to the future of employment screening
- Track: Business | Presenter: Elizabeth Fitzell, The RISQ Group | In this heartfelt, passionate and deeply knowledgeable talk, Elizabeth Fitzell, a well-respected industry veteran, will aim to re-calibrate the perception of screening as a commoditised function into an employee engagement necessity, central to team building and organisational success. As employee happiness is increasingly seen as a key to a thriving company culture and a vibrant bottom-line, the need to succeed at human engagement becomes ever more pressing. Fitzell will describe how traditional, largely functional models of employment screening are giving way to digitally-enabled, people-centric, friendly approaches that make employee experience central to the screening process, increase outcomes, productivity and buy-in, and cement organisational good will and reputation. She will outline how UX has moved to the centre of employment screening, how new tools such as AI and Machine Learning will create intuitive experiences for employee screening and how any organisation that doesn't preference employee-first screening will risk being left behind, losing first-choice candidates and impacting on-boarding turn around times.
- April 12, 2019
- Data Breaches, the Disclosure and Authorization, Independent Contractors, and CCPA ? What Do They All Have in Common?
- Track: Legal/Compliance | Presenter: Montserrat Miller, Arnall Golden Gregory LLP | If you thought out loud that two of the four are about the FCRA and the other two about privacy more generally, you are correct. This session will cover: the ever-changing disclosure and authorization notice in light of the recent 9th Circuit Court of Appeals ruling in Gilberg; independent contractors versus employees under the permissible purpose of employment and the FCRA; data breaches?what are they and what is the difference between a data breach and a security incident and what are consumer reporting agencies obligations under state breach notification laws; and a brief introduction (just enough to make you dangerous) to California's Consumer Privacy Act (CCPA), which is being compared to the European Union's GDPR.
- March 19, 2019
- From Minion to Master: Empowering Your Team for Sustained Success
- Track: Business | Presenter: Kym Kurey, County House Research, Inc. | People are your best capital and your biggest asset. If you surround yourself with, and value, talented folks, you will be challenged, stretched, and better positioned to accomplish far more than you could ever imagine. Innovation springs from imagination, diversity, unhindered perspective, and candor. Every person brings a different set of tools to the table. In this session, we will discover that, more than your product, your pricing or your technology; your employees' success is your success.
- February 28, 2019
- Think Different! Throw Away Traditional Metrics and Create Ones That Will Power Your Business and Increase Your Sales!
- Track: Business | Presenter: Kevin Bachman, The CRA Doctor | Many CRAs think of, collect and communicate the exact same metrics, incorporating them into their account reviews, sales presentations and business models. Hit %. Turnaround Time. Dispute Rate. However, this just means they sound like everyone else, often failing to differentiate themselves in the sales process or endear themselves to a client as a trusted advisor. With hundreds of CRAs, we don't get too many opportunities to stand out from the crowd. You will learn how to think, communicate and measure differently, in order to stand out from the pack, sell more background checks and run a more profitable business.
- February 4, 2019
- Criminal Records in United Arab Emirates (UAE) - Global Learning Center
- Track: International | Presenter: Sana Memone, CRI Group, Inc. | This program explores criminal records in the United Arab Emirates and the laws surrounding them.
- August 15, 2018
- Employment Verifications in Pakistan - Global Learning Center
- Track: International | Anab Gul, Corporate Research and Investigations Pvt. Ltd | This program explores employment investigations in Pakistan and the laws surrounding them.
- July 11, 2018
- Education Verifications in Pakistan - Global Learning Center
- Track: International | Presenter: Shania Shoukat, Ingenioustribe Global Solutions Private Ltd. | This program explores Education Verifications in Pakistan and the laws surrounding them.
- June 6, 2018
- Education and Employment Verifications in Taiwan - Global Learning Center
- Track: International | Presenter: Alan Siu, RISQ Group | This program explores Education and Employment Verifications in Taiwan and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
- May 9, 2018
- Education and Employment Verifications in Singapore - Global Learning Center
- Track: International | Presenter: Alan Siu, RISQ Group | This program explores Education and Employment Verifications in Singapore and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
- April 11, 2018
- Verifications & References in Canada - Global Learning Center
- Track: International | Presenter: Rhonda Fairweather, First Advantage | This program explores verifications in Canada and the laws surrounding them. | This webinar sponsored by PreemploymentDirectory.com
- March 13, 2018
- Education and Employment Verifications in Hong Kong - Global Learning Center
- Track: International | Presenter: Alan Siu, RISQ Group | This program explores Education and Employment Verifications in Hong Kong and its surrounding laws.
- February 14, 2018
- Criminal Records in South Africa - Global Learning Center
- Track: International | Presenter: Jenny Reid, iFacts Pty. Ltd. | This program explores Criminal Records in South Africa and the laws surrounding them.
- November 14, 2017
- Employment Verifications in India - Global Learning Center
- Track: International | Presenter: Nipa Modi, SeCUR Credentials Ltd. | This program explores Employment Verifications in India and the laws surrounding them.
- October 26, 2017
- Education Verifications in India - Global Learning Center
- Track: International | Presenter: Sachin Aggarwal, AMS Inform | This program explores Education Verifications in India and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
- September 28, 2017
- Criminal Records in Mexico - Global Learning Center
- Track: International | Presenter: David Robillard, MultiLatin | This program explores Criminal Records in Mexico and the laws surrounding them. | This webinar sponsored by ClearStar, Inc.
- July 5, 2017
- Non-Criminal Checks in Japan, Hong Kong, Taiwan and Singapore - Global Learning Center
- Track: International | Presenters: Tris Fenwick, J-Screen K.K.; Allan Matheson, Blue Umbrella; Kannan Chettiar, Avvans Pte Ltd. | This program explores Japanese, Singapore, Hong Kong and Taiwan Criminal Records and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
- April 25, 2017
- Criminal Records in the U.S. - Global Learning Center
- Track: International | Presenters: Bryan Snow and Vince Pascarella, Wholesale Screening Solutions | This program explores U.S. Criminal records and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
- March 8, 2017
- Criminal Records in Australia - Global Learning Center
- Track: International | Presenter: Summa McCosker, PeopleCheck Pty. Ltd. | This program explores Australia Criminal Records and the laws surrounding them.
- November 10, 2016
- Criminal Records in the Philippines - Global Learning Center
- Track: International | Presenters: Summa McCosker and Leah Egginton, PeopleCheck Pty. Ltd. | This program explores criminal records in the Philippines, the NBI, court records and proprietary databases. | This webinar is sponsored by Neeyamo Enterprise Solutions, Ltd.
- September 27, 2016
- Criminal Records in the UK - Global Learning Center
- Track: International | Presenters: Stephanie Webster and Matt Field, Credence Background Screening | This program explores criminal record checks in the UK and the laws surrounding them. Detail is provided on the most common checks carried out and differences between the regions (England & Wales, Scotland and Northern Ireland). The ordering process is explained and a major change coming up for basic criminal record checks in England & Wales is highlighted. | This webinar is sponsored by Neeyamo Enterprise Solutions, Ltd.
- August 4, 2016
- Criminal Records in India - Global Learning Center
- Track: International | Presenter: Shraddha Deshpande, Implementation Consultant, Neeyamo Enterprise Solutions | This program explores criminal records in India and the laws surrounding them. | This webinar is sponsored by PreemploymentDirectory.com
- March 30, 2016
- Criminal Checks in Canada - Global Learning Center
- Track: International | Presenters: Rhonda Fairweather, First Advantage Canada; Michelle Leblond, PlusOne Solutions | This program explores criminal checks in Canada and the laws surrounding them. | This webinar is sponsored by PreemploymentDirectory.com.
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Disclaimer: PBSA materials are often provided by industry subject matter experts. The information and opinions expressed are for educational purposes only and are based on current practice, industry related knowledge and business expertise. The practices may not have been independently vetted and are neither approved nor endorsed by PBSA.
Designated webinars (live and recordings) qualify for Professional Development Credits (PDCs) for FCRA Basic Recertification. Click here to view a list of qualifying sessions and webinars. Learn more about FCRA Basic Certification.
