Stay up to date on the latest COVID-19 information for background screening professionals.

Webinar Library

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April 30, 2021
Could Have Known? Should Have Known! The perils of negligence in the era of monitoring.
Track: Business | Presenters: Vince Pascarella, Wholesale Screening Solutions Jon Groussman, Lowers Risk Group | Remember when the first big negligent hiring cases caused background screening to become a "must-have" for employers? Does the same concept apply to continuous monitoring of court and arrest records - if you could have known, you should have known? Is looking backward no longer enough when you can monitor in near real-time? We will discuss published negligent retention cases and settled negligent retention cases the presenters have had direct contact with. These cases share a very negative impact on an organization's brand, people, and profits.| This webinar is sponsored by Berg Consulting Group.
April 2, 2021
UK Criminal Record Checking Industry Updates Session Two: Filtering & Disclosure Periods across the UK
Track: International | Presenters: Keith Rosser, Reed Specialist Recruitment; Jack Mellor, Personnel Checks; Tom Clarke, Access Northern Ireland; Dominic Headley, Dominic Headley & Associates | The Criminal Records Trade Body (CRTB) are pleased to be hosting the second in a series of events aimed at providing insightful updates on the Criminal Record Checking industry in the UK. The event will shine a light on Criminal Record Checking (CRC) throughout the UK and will feature the General Manager of Access Northern Ireland, Tom Clarke, and Director at Dominic Headley & Associates, Dominic Headley. The core theme for this event is to update the CRC Industry on current trends facing the industry as well as more information on the work of Access Northern Ireland. Key elements include: An introduction to Access Northern Ireland. Future plans for Northern Ireland, including the NI Government's recent consultation and an overview of recent changes to filtering & disclosure periods across the UK. In addition to this, we will provide attendees with an overview of the positive work the CRTB are carrying out in collaboration with all UK CRC Agencies to further the UK's safeguarding agenda.
March 26, 2021
An Outside Perspective on the Challenges our Criminal Provider Partners Face
Track: Business | Presenters: Kevin Bachman, The CRA Doctor and Kevin Horval, IntelliCorp Records | Join us as we take a moment to look from the outside in at the challenges our partners face. We all know that criminal records providers are critical to our profession. As a critical component to the process and our services, we're taking a look at some of the challenges criminal providers encounter. Everything from client requests to navigating the inconsistent and ever-changing courts is on the table! | This webinar is sponsored by Berg Consulting Group.
February 26, 2021
Intro To LGPD: Brazil's New Privacy Law
Track: International | Presenters: Kerstin Bagus, NetForce Global and Kevin Coy, Arnall Golden Gregory LLP | Brazil's new privacy law came into force in September 2020. Similar to the EU's GDPR, LGPD has major implications for companies processing personal information in and from Brazil. This session will review key LGPD concepts, identify differences with GDPR, and discuss when an organization might be subject to the LGPD. | This webinar is sponsored by Berg Consulting Group.
February 25, 2021
Background Screening Introduction
Back to Basics #1 | Presenter: Lester Rosen, Employment Screening Resources | This program explores background screening at an introductory level. It covers what is background screening, the history of screening in the United States, and other basics. | This webinar is sponsored by Berg Consulting Group.
February 24, 2021
FCRA 101
Back to Basics #2 | Presenter: Kevin Coy, Arnall Golden Gregory LLP | This program explores the background of FCRA, definitions, key players and other items. | This webinar qualifies for FCRA Basic Renewal Certificate Professional Development Credits (PDCs). | This webinar is sponsored by Owens OnLine.
February 23, 2021
FCRA 102: Permissible Purpose, Adverse Action and Disputes
Back to Basics #3 | Presenter: Mary Poquette, Poquette Screening Solutions | This program explores FCRA further into permissible purpose, adverse action and disputes. | This webinar qualifies for FCRA Basic Renewal Certificate Professional Development Credits (PDCs). | This webinar is sponsored by Owens OnLine.
February 22, 2021
Criminal Search Types
Back to Basics #4 | Presenter: Scott Maloney, Omni Data Retrieval | This program covers types of criminal searches including County Criminal, Statewide Criminal, Multi-Jurisdictional Criminal, and International Criminal searches. | This webinar is sponsored by Berg Consulting Group.
February 21, 2021
Non-Criminal Searches
Back to Basics #5 | Presenter: Kevin Bachman, The CRA Doctor | This program covers types of non-criminal searches, including what they are, what you need to know, and common challenges around them. | This webinar is sponsored by Berg Consulting Group.
January 22, 2021
January 2021 State Government Relations Update
Track: Legal/Compliance | Presenter: Brent Smoyer, PBSA State Government Relations & Grassroots Director | Join Brent Smoyer for a 2021 legislative overview. The program will provide a primer on the legislative process, and an overview of what we've seen and expect to see in legislation important to PBSA members.
January 14, 2021
Education Verification in United Arab Emirates (UAE) - Global Learning Center
Track: International | Presenter: Shania Shoukat, ITGS Group | This program explores the various types of education verification in the UAE.
December 16, 2020
Drug Testing Challenges, Changes, & Choices in Uncertain Times
Track: Drug Screening | Presenter: Tom Fulmer, National Drug Screening, Inc. | In this webinar, you will gain insight into challenges you and your clients may be facing due the COVID pandemic including employees returning to work or dealing with remote employees. It will also address changes that you may choose to make to your drug testing program such as the use of oral fluid or hair testing or the substances included in your testing panel. And finally, it will cover choices that you will face in the coming year due to legal issues, regulations, or societal pressures.
December 3, 2020
UK Criminal Record Checking Industry Update | Session 1: The Disclosure & Barring Service
Track: International | Presenters: Keith Rosser, Reed Specialist Recruitment; Wayne McBean, Atlantic Data Ltd; Ian Johnston, The Disclosure & Barring Service (DBS); Jack Mellor, Personnel Checks; Hedley Clark, Credence Background Screening Limited | The PBSA Criminal Records Trade Body (CRTB) are pleased to be hosting a series of live webinars aimed at providing insightful updates on the Criminal Record Checking (CRC) industry in the UK. The first of these industry updates will shine a light on Criminal Record Checking in England and Wales and will feature Executive Director for Disclosure at The Disclosure & Barring Service (DBS), Ian Johnston. The core theme of this webinar is to update the CRC industry on the most important matters facing our industry today. This includes: How the DBS processes have changed in response to Covid-19, Upcoming legislative changes, An overview of the DBS' recently published 5-year strategy. In addition to this, we will provide attendees with an overview of the positive work the CRTB are carrying out in collaboration with all UK CRC Agencies to further the UK's safeguarding agenda. Future webinars in this series will focus on the work being done with Disclosure Scotland (DS) & Access Northern Ireland (ANI) respectively.
November 18, 2020
Don't Shoot The Messenger: The Ins and Outs of Reporting Pre and Post-Trial Diversions And Other Quasi-Convictions
Track: Legal/Compliance | Presenter: Scott Paler, DeWitt LLP | Few reporting issues confound experienced background screening compliance and operations departments more than pre- and post- trial diversions, adjudications withheld, deferred adjudications, and other similar criminal matters. They seem to fall "in between" convictions and dismissals, making it difficult to know how to treat them. Not surprisingly, each CRA is well advised to carefully consider its reporting strategy. This webinar led by attorney and frequent PBSA presenter Scott Paler will help CRAs to understand and assess various possible reporting approaches. | This webinar is sponsored by Berg Consulting Group.
October 28, 2020
Tenant Screening Common Practices: Navigating the Evolving "Fair Chance" Landscape
Track: Tenant Screening/Compliance | Presenter: Jennifer Mora, Seyfarth Shaw LLP | As the landlord-tenant industry becomes increasingly regulated, it can be difficult to navigate the tenant screening process. This webinar will discuss key laws currently impacting tenant screening, including the Fair Credit Reporting Act, tenant screening and "fair chance" laws recently enacted at the state and local level, what the future holds, and common practices for educating clients and staying complaint. | This webinar is sponsored by Berg Consulting Group.
October 7, 2020
GDPR vs. FCRA: Where They Align, Where They Conflict, and How to Walk the Line
Track: International | Presenter: Mark Sward, Sterling | The General Data Protection Regulation has been in effect in Europe for two years. In that time, plenty of new regulatory guidance and court decisions have come out, and companies have refined their approach to compliance. CRAs that process data subject to the GDPR need to understand the basics of the law, but must also balance those requirements against their FCRA obligations. This session will explore how the two laws compare and how a U.S. CRA can approach compliance on both sides of the Atlantic.
September 23, 2020
Tenant Screening Update: Solving for 2020's Key Compliance and User Concerns
Track: Tenant Screening | Presenter: Jay Harris, Harris Crystal Advisors | Recent new compliance obligations and media attention to tenant screening have several implications for product development and user engagement. Criminal screening ordinances, for example, require local disclosures and limit the reporting of certain records during criminal screening. COVID-19 and the CARES Act continue to affect the reporting of rent payment information and public records used in tenant screening. And case law, FTC/CFPB hearings, and media coverage in the New York Times and elsewhere bring a continued focus to accuracy in public records reporting and the role of the user vs. CRA/reseller in tenant screening. Join this discussion with an experienced industry leader to better understand - and anticipate - obligations and expectations for tenant screening providers and their clients. | This webinar is sponsored by Berg Consulting Group.
September 22, 2020
Global- General Background Screening Accreditation
APAC Session: Michelle Leblond, PlusOne Solutions Inc. | The session will provide an overview of the upcoming release of our first expansion to the Accreditation program. The new Standard is designed to address screening outside of the US and will follow much the same process as our existing policies and procedures. Accreditation is becoming a base requirement in many RFPs and demonstrates an organization's commitment to professionalism, continuous improvement, business standards and compliance. This program has been in development for over three years and we expect to have it available for beta testing in early 2021. | Presented at the 2020 Annual Conference.
August 19, 2020
From Boring to Brilliant! How To Create Captivating, Engaging Presentations
Track: Business | Presenters: Nick Fishman, Fishman Group Consulting; Kevin Bachman, The CRA Doctor | Why are some presentations enjoyable, informing and effective, while others seem like a boring college lecture? Presenting is performing, and Nick Fishman and Kevin Bachman will show you how to create engaging, appealing sessions. As more presentations go virtual in today's business environment, attendees will learn how to craft content that captures the audience without creating the dreaded "zombie listeners."
August 6, 2020
Credit History Searches Canada - Global Learning Center
Track: International | Presenter: Lia Chan, First Advantage | This program explores the various different Credit History Searches in Canada.
August 5, 2020
Full File Disclosure Requests and Reinvestigations and Related Litigation
Track: Compliance | Presenters: Megan Poitevint Mitchell, Arnall Golden Gregory LLP; Henry Chalmers, Arnall Golden Gregory LLP | Full File Disclosure Requests and Reinvestigations and Related Litigation, which would discuss the basic processes under the FCRA, give a general overview of the lawsuit process, and share any updates in the case law.
July 22, 2020
It's Noon Somewhere: Making International Screening Fun and Increasing Your Revenue
Track: International | Presenters: Kerstin Bagus, NetForce Global; Andy Hellman, Accurate Background | Of course, screeners feel confident and competent about the screening services being provided from within their home countries. But it's not unusual to feel less confident when dealing with global screening. Different privacy rules, different vendor and customer expectations, and even different types of background searches available, all make international screening, well? foreign. This session will help screeners think outside of their own country and learn how to make international screening an asset rather than a chore. We will cover some of the basic privacy regimes you may encounter, review the most common types of screening done around the world, and work through how to get operations and sales to think outside of their own country. When you are more comfortable and confident with a product, your company will sell more of that product and help more customers. Some of this content will address questions raised in the 2019 International 101 Webinar. (We recommend you download the presentation or watch it, to make the most out of this session.) This session is geared towards screeners, and is appropriate for screeners around the world. | This webinar is sponsored by Berg Consulting Group.
June 25, 2020
SPECIAL APAC COVID-19 WEBINAR PANEL DISCUSSION
The webinar will kick off with CV Check's CEO, Rod Sherwood, sharing some insights on the impact of the pandemic on the background screening market in New Zealand and Australia and follow with a panel of screening experts covering a series of questions relevant to PBSA members during this time. | Moderator: Summa McCosker, from Peoplecheck, a HireRight company | Presenters: Kannan Chettiar, Avvanz, Singapore; Chetan Desai, SecureSearch, India; Rod Sherwood, CVCheck, Australia; Milo Zhou, Sterling Risq, China; Shania Shoukat, ITGS Group, Gulf region.
June 29, 2020
Criminal Records Pakistan - Global Learning Center
Track: International | Presenter: Shania Shoukat, ITGS Group | This program explores Criminal Records in Pakistan and the laws surrounding them. | Sponsored by Owens OnLine
June 24, 2020
Background Screening Regulatory Developments: 2020 and Beyond
Track: Legal Compliance | Presenters: David Anthony, Troutman Sanders; Cindy Hanson, Troutman Sanders; Timothy St. George, Troutman Sanders | On October 3, 2019, the CFPB published a report, entitled Market Snapshot: Background Screening Reports. The report highlights the increased demand for background screenings by employers as well as consumer challenges that may arise from their use given the vast array of data sources and consumer reporting agencies. The report follows an announcement by the FTC and CFPB of a joint workshop to be held in December 2019 on issues affecting the accuracy of both traditional credit reports and employment and tenant background screening reports. | This webinar qualifies for FCRA Basic Renewal Certificate Professional Development Credits (PDCs). | This webinar is sponsored by Berg Consulting Group.
June 10, 2020
Love Should be Forever, Not Data: The changing landscape of data retention in the US and beyond
Track: International | Presenters: Kerstin Bagus, NetForce Global; Kevin Coy, Arnall Golden Gregory | Many background screeners and employers have traditionally retained data, including personal information for long periods of time, if not "indefinitely" or "forever." Privacy laws in various countries, however, often limit the amount of time person information can be retained. GDPR includes data retention restrictions. In the US, FCRA considerations often affect how US screeners approach data retention issues, although the role FCRA plays is sometimes misunderstood. FTC guidance and enforcement actions also emphasizes the importance of data retention limitations as part of an organization's data security program. This session will review data retention requirements relevant to the screening industry and discuss common practices and points to consider when setting company data retention standards.
June 10, 2020
2020 PBSA New Member Orientation
Presenters: Michelle Leblond, PlusOne Solutions; Melissa Sorenson, PBSA | PBSA recording of new member orientation.
June 5, 2020
Driver Checks Canada - Global Learning Center
Track: International | Presenter: Lia Chan, First Advantage | This program explores Driver Checks in Canada and the laws surrounding them.
May 27, 2020
Upgrading Personnel Practices to Enhance Compliance
Track: Legal Compliance, Business | Presenters: William Simmons, Littler Mendelson; Chad Kaldor, Littler Mendelson | This webinar, led by Bill Simmons and Chad Kaldor of Littler, will discuss personnel management ideas that can help CRAs ensure that their well-planned compliance practices are executed as intended by team members. Bill and Chad will cover how documented training, performance reviews, performance feedback, and disciplinary counseling go hand-in-hand with demonstrating a robust approach to FCRA compliance to regulators and defeating liability claims brought by consumers, as well as to make a stronger, better, and more agile company. | Participants will learn common practices for how to emphasize their compliance story throughout the employee life-cycle in: Creating job descriptions, New hire onboarding, Employee training, Employee performance management and disciplinary counseling. | This webinar is sponsored by Berg Consulting Group.
May 8, 2020
Tell Me Something Good (for Goodness Sake)
Presenter: Pamela Q. Devata, Seyfarth Shaw, LLP | Part of the Special Webinar Series | With the world changing daily around us, it may be hard to remember blocking and tackling techniques to keep your business safe. Class actions are filed daily against CRAs, furnishers and data providers. The FTC and CFPB have never been more active. What are you to do? Learn about compliance and litigation trends and simple steps that can keep you out of the fray from long-time industry trusted advisor, Pam Devata. This program qualifies for 1 FCRA Basic Renewal PDC credit. | This webinar is sponsored by The CRA Doctor
May 15, 2020
Whoooooo Are You? A review of different ID Verification & Validation Options
Presenters: Kerstin Bagus, NetForce Global; Andy Hellman, Accurate Background | Part of the Special Webinar Series | A person's identification is critical in conducting an accurate background check, both for the data subject and the requestor. Without the proper identifiers, the entire background check can be invalid. This session will explore the different types of ID checks commonly conducted around the world for background screening purposes. We will review the US Social Security Number Trace, document validation programs, and ID source verifications, among other screening resources. This session is a great introduction to this topic for screeners and end-users alike. | This webinar is sponsored by TransUnion.
February 26, 2020
Legal Issues Screening in South Africa
Track: International | Presenter: Jenny Reid, IFACTS | This program provided an overview into Legal Issues to be aware of when screening in South Africa. | Sponsored by Owens Online.
August 12, 2019
Philippines Checks Education & Employment - Global Learning Center
Track: International | Presenter: Kannan Chettiar | This program explores Education and Employment Checks in the Philippines.|
February 4, 2019
Criminal Records in United Arab Emirates (UAE) - Global Learning Center
Track: International | Presenter: Sana Memone, CRI Group, Inc. | This program explores criminal records in the United Arab Emirates and the laws surrounding them.
August 15, 2018
Employment Verifications in Pakistan - Global Learning Center
Track: International | Anab Gul, Corporate Research and Investigations Pvt. Ltd | This program explores employment investigations in Pakistan and the laws surrounding them.
July 11, 2018
Education Verifications in Pakistan - Global Learning Center
Track: International | Presenter: Shania Shoukat, Ingenioustribe Global Solutions Private Ltd. | This program explores Education Verifications in Pakistan and the laws surrounding them.
June 6, 2018
Education and Employment Verifications in Taiwan - Global Learning Center
Track: International | Presenter: Alan Siu, RISQ Group | This program explores Education and Employment Verifications in Taiwan and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
May 9, 2018
Education and Employment Verifications in Singapore - Global Learning Center
Track: International | Presenter: Alan Siu, RISQ Group | This program explores Education and Employment Verifications in Singapore and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
April 11, 2018
Verifications & References in Canada - Global Learning Center
Track: International | Presenter: Rhonda Fairweather, First Advantage | This program explores verifications in Canada and the laws surrounding them. | This webinar sponsored by PreemploymentDirectory.com
March 13, 2018
Education and Employment Verifications in Hong Kong - Global Learning Center
Track: International | Presenter: Alan Siu, RISQ Group | This program explores Education and Employment Verifications in Hong Kong and its surrounding laws.
February 14, 2018
Criminal Records in South Africa - Global Learning Center
Track: International | Presenter: Jenny Reid, iFacts Pty. Ltd. | This program explores Criminal Records in South Africa and the laws surrounding them.
November 14, 2017
Employment Verifications in India - Global Learning Center
Track: International | Presenter: Nipa Modi, SeCUR Credentials Ltd. | This program explores Employment Verifications in India and the laws surrounding them.
October 26, 2017
Education Verifications in India - Global Learning Center
Track: International | Presenter: Sachin Aggarwal, AMS Inform | This program explores Education Verifications in India and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
September 28, 2017
Criminal Records in Mexico - Global Learning Center
Track: International | Presenter: David Robillard, MultiLatin | This program explores Criminal Records in Mexico and the laws surrounding them. | This webinar sponsored by ClearStar, Inc.
July 5, 2017
Non-Criminal Checks in Japan, Hong Kong, Taiwan and Singapore - Global Learning Center
Track: International | Presenters: Tris Fenwick, J-Screen K.K.; Allan Matheson, Blue Umbrella; Kannan Chettiar, Avvans Pte Ltd. | This program explores Japanese, Singapore, Hong Kong and Taiwan Criminal Records and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
April 25, 2017
Criminal Records in the U.S. - Global Learning Center
Track: International | Presenters: Bryan Snow and Vince Pascarella, Wholesale Screening Solutions | This program explores U.S. Criminal records and the laws surrounding them. | Sponsored by PreemploymentDirectory.com
March 8, 2017
Criminal Records in Australia - Global Learning Center
Track: International | Presenter: Summa McCosker, PeopleCheck Pty. Ltd. | This program explores Australia Criminal Records and the laws surrounding them.
November 10, 2016
Criminal Records in the Philippines - Global Learning Center
Track: International | Presenters: Summa McCosker and Leah Egginton, PeopleCheck Pty. Ltd. | This program explores criminal records in the Philippines, the NBI, court records and proprietary databases. | This webinar is sponsored by Neeyamo Enterprise Solutions, Ltd.
September 27, 2016
Criminal Records in the UK - Global Learning Center
Track: International | Presenters: Stephanie Webster and Matt Field, Credence Background Screening | This program explores criminal record checks in the UK and the laws surrounding them. Detail is provided on the most common checks carried out and differences between the regions (England & Wales, Scotland and Northern Ireland). The ordering process is explained and a major change coming up for basic criminal record checks in England & Wales is highlighted. | This webinar is sponsored by Neeyamo Enterprise Solutions, Ltd.
August 4, 2016
Criminal Records in India - Global Learning Center
Track: International | Presenter: Shraddha Deshpande, Implementation Consultant, Neeyamo Enterprise Solutions | This program explores criminal records in India and the laws surrounding them. | This webinar is sponsored by PreemploymentDirectory.com
March 30, 2016
Criminal Checks in Canada - Global Learning Center
Track: International | Presenters: Rhonda Fairweather, First Advantage Canada; Michelle Leblond, PlusOne Solutions | This program explores criminal checks in Canada and the laws surrounding them. | This webinar is sponsored by PreemploymentDirectory.com.

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Disclaimer: PBSA materials are often provided by industry subject matter experts. The information and opinions expressed are for educational purposes only and are based on current practice, industry related knowledge and business expertise. The practices may not have been independently vetted and are neither approved nor endorsed by PBSA.

Designated webinars (live and recordings) qualify for Professional Development Credits (PDCs) for FCRA Basic Recertification. Click here to view a list of qualifying sessions and webinars. Learn more about FCRA Basic Certification.

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