2019 Annual Conference


How many attendees do you expect and who attends?

We expect 850-950 attendees made up of owners and employees of background screening firms, those who provide services for those firms, as well as supporters of the profession. Attendees include CEOs, compliance officers, managers, general counsel and other employees representing a range of small to large firms. This year we have 54 exhibiting companies. Companies and organizations who offer services and products to the screening profession are in attendance.


How can I communicate the value of the conference to my employer?

To help you generate support for your participation we've crafted a sample "Request to Attend" letter that you can customize to fit your situation. Take a few minutes to review the schedule, sessions, and confirmed exhibitors and do a little research to determine your approximate travel and incidental costs. Then, customize the sections in the letter highlighted in yellow to reflect your individual costs and how the conference can best serve you and your company. No two companies are quite the same, so feel free to customize the letter as much or as little as needed to best make your case.


Why do I need to log in to the Hotel & Travel webpage?

In an effort to prevent phishing, login is required. If you need assistance, contact info@napbs.com.

NAPBS does not use a third-party to make hotel reservations. If you are contacted by a third party regarding your hotel reservations, such company is not acting on behalf of NAPBS nor on behalf of the hotel. Contact the hotel directly if you have any concerns regarding your reservations.

In an effort to minimize these scams and to protect our attendees' information, NAPBS has placed all hotel information behind the member log-in. Unfortunately, NAPBS cannot completely prevent the scams from taking place. As always, take caution with your credit card information and ensure you are sending it to a confirmed and trusted source.


How can I request a letter of invitation to the conference?

If you require a visa to travel to the United States and will need a letter of invitation for the conference, NAPBS will gladly provide one. To find out if you will need a visa and the requirements, we recommend using U.S. Department of State Visa Wizard.

NAPBS will issue letters of invitation only to individuals who meet one or more of the following:

  • Confirmed speakers with a signed speaker's agreement
  • Registered attendees who have paid their registration in full
  • Exhibitor and sponsor representatives who have paid their booth and/or sponsorship invoice in full and are registered for the conference

To request a letter of invitation, click here.


Will session handouts and presentations be available prior to the conference?

Most session handouts and presentations will be made available prior to the conference on both the website and the conference mobile app.


Can I earn PDCs for my FCRA Basic Recertification by attending conference sessions?

Yes, select sessions qualify for PDCs. Click here to view the full list of qualifying sessions.


Am I able to take the FCRA Advanced Certificate course without registering for the entire conference?

Yes, the FCRA Advanced Certificate Course requires a separate registration.


Where do I get my name badge at the show?

When you arrive at the conference, please visit the Registration Desk during registration hours to pick up your name badge.


Is internet provided at the hotel?

Yes, wireless internet is provided for all NAPBS attendees in the guest rooms, session rooms and exhibit hall.


What is the dress code?

Sunday events are dress casual, jeans encouraged (Sunday evening's event includes a live band).

Dress code throughout Monday and Tuesday is business casual.


Are meals provided?

Breakfast and lunch are provided on Monday and Tuesday. Dinner will be provided during the Opening Exhibit Showcase on Sunday night. Hors d'oeuvres will be offered during the Exhibit Showcase on Monday evening and the Closing Event on Tuesday evening. For a list of restaurants in the area, please visit www.napbs.com/events/2019-annual-conference/visit-san-antonio.


Are guests allowed to attend the social functions?

Registered attendees may purchase tickets for their non-industry guests for the following events. All guests must be accompanied by a registered conference attendee.

  • Sunday, September 8: Opening Party and Exhibit Showcase @ $50 per guest
  • Monday, September 9: Reception and Exhibit Showcase @ $35 per guest
  • Tuesday, September 10: Closing Reception @ $35 per guest


If I have to cancel my registration, do you provide refunds?

Written cancellations received on or before August 23 will be subject to a 15% cancellation fee. For cancellations received after August 23, refunds may be granted at the sole discretion of NAPBS, if an individual is unable to attend the conference due to a family death, illness, or other extraordinary circumstance. Refunds are not granted for failure to attend, late arrival, unattended events or early departure. NAPBS is not responsible for weather-related cancellations, airfare, hotel or other costs that are associated with the conference if the registrant is unable to attend.

NAPBS reserves the right to cancel any event. In the event NAPBS cancels the event, registrants will receive a full refund. NAPBS further reserves the right to substitute event content, format, presenters and the like, no refund of any kind will be provided to registrants.


Is there a golf tournament?

NAPBS does not host a golf tournament but does support the Sue Weaver CAUSE and invite you to participate in their annual fundraiser Chipping in for CAUSE. CAUSE is a 501(c)(3) nonprofit organization advocating for comprehensive background investigations for consumer safety, especially for those workers entering our homes or working with the vulnerable populations. Online registration and sponsorships are available through CAUSE. Any questions regarding Chipping in for CAUSE should be directed to info@SueWeaverCAUSE.org.


How do I become a speaker or offer a topic for the event?

At this time our session topics and speakers are set. We will open the 2020 Mid-Year Conference Speaker Submission in August 2019. Please look for an email or email info@napbs.com for questions.


Who do I contact for questions?

Please contact conference@napbs.com or call 919.459.2082 with questions.


Please review the NAPBS Conference Code of Conduct.