Nicky is a commercially driven executive with a passion for unlocking performance through people. As COO of iCOVER Services for the past five years, she has led large, globally dispersed teams—transforming Product, Delivery, and Account Operations to drive efficiency and growth. Before joining the background screening industry, Nicky held senior leadership roles across a range of B2B markets in the UK, consistently delivering strong commercial outcomes in complex, matrixed environments at scale.
Her expertise spans sales, talent, HR, culture, results and customer success, underpinned by a sharp financial lens. She brings a strategic, people-first approach to building high-performing, sustainable organizations.